Delivery Information

UK Delivery

We offer a range of delivery options and​ many items have no charge for our standard UK delivery services. UK Deliveries can also have express timed weekday morning and Saturday morning delivery options that can be selected at checkout for an additional charge (table below). Orders placed before 3pm on a week day are eligible for next working day delivery if this option is selected from our named day service. Please note, we do not dispatch orders during the weekend or on bank holidays.

Most UK deliveries weighing over 1.5Kg and all Next Day or Named Day deliveries are despatched via our couriers.  Lighter items (usually below 1.5Kg) are despatched via Royal Mail (usually a 2 to 3 day service) unless you have chosen a Next or Named Day delivery option. If you order at a weekend the order will be processed on the following Monday (except on bank holidays). For courier deliveries if you have provided an email address you will receive a tracking email on the evening of the day your order is despatched. If you provide a mobile number for your UK courier delivery you will also receive a text message giving you a one hour delivery window when your order will arrive.

Non-UK Delivery

For EU countries UK VAT will be deducted from your order and an amount applied to cover all your country’s customs duties and taxes. There will be no further charges to pay on delivery.

For non-EU countries UK tax will be deducted from the order value when you select your delivery country. This also applies to orders to the Channel Islands and Gibraltar. Any applicable local tax and import charges will be charged to the customer upon arrival with the delivery courier in the destination country. They will contact you with details of any payment due when they are ready to deliver your order.

Customers will usually receive delivery to mainland Europe within 5 working days of the order being placed, and the rest of the world within 8 working days. However, delivery on all overseas orders can be advised individually depending on the destination. In some remote areas of European countries our couriers’ delivery partners may request collection from their local office. Please contact us if you require further details.

If the goods are not delivered within the timescale set out above, and no card has been left by the courier, please contact us.

Delivery Prices

UK Delivery Prices

We offer free Next or Named Day delivery on most of our products for most UK postcodes, but on some orders totalling less than £50 there may be a delivery charge of £3.95 (Look for the Free Delivery badge underneath the ‘buy now’ button on the product page to check if a product is eligible for Free Standard UK Delivery). Channel Islands deliveries are free if your order value is over £250, or £17.50 if it’s below £250.

UK mainland delivery items also have additional timed morning delivery options and Saturday delivery options, which can be selected at checkout. Prices for these optional extras are as follows:

Delivery OptionPrice
Next or Named DayFREE
Named Day before 12 noon£9.95
Named Day before 10:30am£14.95
Saturday before 1pm£14.95

Timed deliveries are not available to Northern Ireland and the Highlands and Islands

Worldwide Delivery Prices

We can deliver to the following countries at the prices shown in the table. If your country is not listed please contact us for a delivery price. For delivery prices to any other country please contact us.

CountryOrder Value
Zone 1
Austria, Belgium, Channel Islands, Czech Republic, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Slovenia
Zone 2
Balearic Islands, Estonia, Finland, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Slovakia, Sardinia, Sicily, Spain, Sweden
Zone 3
Bulgaria, Canary Islands, Corsica, Croatia, Cyprus, Gibraltar, Greece, Iceland, Malta, Montenegro, Norway, Romania, Switzerland
Zone 4
Belarus, Israel, Kosovo, Macedonia, Moldova, Serbia, Thailand, Ukraine
Zone 5
Albania, Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore, Taiwan